Refund & Exchange policy
After-Sales Policies:
1. No Exchange or Return for Opened Products:
• Lenses cannot be exchanged or returned once the package is opened or the lenses are worn.
2. Return for Manufacturing Defects Only:
• Returns are accepted only in the case of manufacturing defects.
3. Full Refund for Unopened Packages:
• If the package remains unopened, a full refund will be provided. However, the customer is responsible for covering the shipping costs.
Important Note:
Delivery takes 3-5 working days, excluding Fridays, which are non-working days. Please plan accordingly to ensure a smooth and timely process.